Support
Contact Us
Have a question about your report, need help with your account, or want to learn more about Big Shot Data? We’re here to help.
Best for report questions, account help, and privacy requests. We respond within one business day.
reports@bigshotdata.comMailing Address
For formal correspondence and legal notices.
3TAI LLC5900 Balcones Drive, Austin, TX 78731
Common Topics
Report Delivery
Reports are delivered within approximately two hours of purchase. Check your email for the delivery notification, or log in to your dashboard.
Privacy Requests
To request access to, correction of, or deletion of your personal data, email us with the subject line "Privacy Request."
Billing Questions
For duplicate charges or billing errors, email us within 14 days of purchase with your order confirmation.
Technical Issues
If your snapshot or report did not generate correctly, email us with your company name and we will investigate.